The quick and easy answer is that cookies are small files stored on your computer or mobile device that identify you to our site and help us to give you a more personalized shopping experience (it’s how we remember what’s in your shopping cart, for example). Most browsers are set by default to accept cookies automatically; however, your browser may have been configured not to accept cookies.
In order to shop or register on Staples.ca, you must be able to accept cookies. Follow the instructions below. If you don't see your Web browser listed, please refer to the browser’s Help function.
Instructions may vary based on platform, browser and browser version. These instructions are approximate. For exact instructions, refer to your browser's help file or your browser's manufacturer.
Microsoft Internet Explorer
- On the Tools menu, click Internet Options
- On the Privacy tab, move the slider to Low or Accept All Cookies
- Click OK
Safari
- On the Safari menu, click Preferences
- Click the Security icon
- In the “Accept Cookies” selection box, choose “Always”
- Close the security window
For more information, visit the Apple Web site and read this article: iOS: Safari web settings.
Mozilla
- On the Edit menu, click Preferences
- In the Privacy & Security category, choose “Cookies”
- Click the radio button next to "Enable all cookies"
- Click OK
For more information, visit the Mozilla Web site and read this article: Cookies - Information that websites store on your computer.
Firefox
- On the Tools menu, click Options
- Select the Privacy category
- Expand the Cookies options on the right
- Select “Enable Cookies”
- Click OK
For more information, visit the Firefox Help Web site and read this article: Cookies - Information that websites store on your computer.
If you cannot enable cookies, or choose not to, please call 877-360-8500 to place your order or to get additional assistance.