Yes. Open or downloadable software, movies and music are final sale.
The following items are returnable within 14 days of delivery:
- Computers
- Laptops
- Tablets
- eReaders
- Smart/cell phones
- Unopened drones
- All other items are returnable within 30 days of delivery.
Note: Items that may contain personal information (computers, laptops, tablets and other technology products with memory) are to be returned to a Staples retail store only. Personal information is to be removed from any item before returning it to the store.