To our valued Staples customers,
We find ourselves in an unprecedented situation that’s changing the way we conduct our daily lives. To do our part to help protect our customers and associates, we have modified how we operate our business. We recognize that businesses, health care clinics, government agencies and Canadians who are working from home are relying on our products and services to help them continue to operate and support their communities.
Store hours and experience
Starting Sunday, March 22, we will be reducing store hours at all Staples stores in Canada. This is a precautionary measure to help protect the health and safety of our associates and customers, while at the same time continuing to provide essential products and services needed by Canadian communities.
To help customers and associates practice social distancing, we will limit the number of customers in our stores at any given time to 10. We have also reinforced hygiene protocol with our associates and have increased the frequency of cleaning at all Staples stores.
Starting March 22, our new store hours will be 12 to 5 p.m., 7 days a week.
- Mall-based stores will align with the mall hours.
- Hours of Staples Studio coworking locations will align with the store hours.
For the hours of the Staples location near you, check our Store Locator.
To help Canadians get the products and supplies they need, free shipping with no minimums is available on all orders placed through staples.ca.
Buy online, pick up in store
Customers can still buy eligible items online and pick up in store, typically within two hours.
Our in-store Solutionshop and staplesprint.ca are still available to support customers with the services they need. As a preventative measure, our in-home visits/installations have been suspended. Our tech services remain available. If customers wish to visit our stores, we are ready and able to help, and if you require service from home, we can offer support by phone or dial in to your equipment remotely.
We are proactively managing our supply of products to ensure we continue to have what you need. As one would expect, we are experiencing some in-stock limitations for certain in-demand products, such as wipes, disinfectant and hand sanitizer, and are working hard to continuously replenish those items.
Check staples.ca for more updates
Any additional updates on changes to our operations will be posted on staples.ca. We’re monitoring this changing situation and will continue to modify our operations as needed, while still providing the products and services Canadians need to support their communities.