Q: How do I create my class and choose the right products?
A: Creating a class supply list is fast and easy. Begin by creating an account on Staples.ca. Your account will enable you to create lists that parents can use to buy their children’s school supplies. Teachers can select supplies for each classroom from our lists of suggested items for each grade, or search the comprehensive Staples catalogue. Follow the steps below and you’ll have your first class created in no time!
- Fill out the form on the Teacher landing page with your name, school information, whether you’d like to allow parents to have their packages delivered to your school, and your grade(s). Select “Next” when you’re ready.
- You will then see suggested products based on your grade(s). Our experts have selected the best and most popular school supplies for each grade, so you always have a great starting point! While selecting products, click on the product name or photo to get more details. When you’re ready, choose whether each product is Required, Suggested or Optional, and how many of the product each student should have. Hit the “Select“ button — now you’ll see it added to your class (at the bottom of your screen).
- Using the search bar, you can search for and select any products found on Staples.ca.
- When you’re done selecting products, hit the “Done adding products” button to review your class. Make any changes necessary by choosing the “edit” links to change your class information or delivery options, the “add” link to add any additional list owners, or the “Remove” button to remove any products you don’t want. You may also edit any products by changing if the product is Required, Suggested or Optional, and how many you’d like each student to have.
If at any point you have difficulties creating your class, please contact us. You can also get help from your local store manager by reaching out to your nearest Staples store.
Q: What’s the difference between Required, Suggested and Optional products on my class supplies list?
A: Required and Suggested products; these items are checked off by default when a parent is browsing the list of supplies you have prepared. You may also label some items as Optional (typically items such as scissors or staplers); these items are included in the list, but a parent must select them in order to purchase them.
Note that everything that appears on your supply list is hand-picked by you directly. No items are mandatory to purchase — even Required items may be removed. The decision to buy any items rests entirely with the parent.
Q: When will packages be available to order?
A: Once a list is created and at least one product is added, the list will be available for parents to find it and purchase the products they want.
Q: Where will packages be delivered?
A: It’s up to the parent! During checkout, parents can choose to have packages delivered to their home or shipped to a nearby store for pickup. Packages will arrive in the same timeframe as other purchases made on Staples.ca (within 2 to 3 business days). Additionally, you can allow packages to be shipped directly to your school during a selected week, giving parents extra choice and flexibility.
Q: How can we let parents and students know how and when to order?
A: If you have email addresses for the individuals you want to inform, you can search for your class and use the “Share” link found at the top of the page. Otherwise, you can simply tell parents and students to visit staples.ca/schooltools.
Q: Can parents add or delete items from their package based on need?
A: Parents can deselect any items they don’t want, but they will remain on the list — only you can manage the list of recommended supplies. Parents may also search for and add additional products from staples.ca. However, any additional products are not currently eligible for the "Buy More, Save More" discounts offered on School Tools packages.
Q: Is there a minimum quantity of recommended supplies?
A: Staples School Tools requires no minimum package size or quantities. However, parents will only get extra savings of 5% off if the package value is over $25, and 10% off if the package value is over $50. Also, the more parents buy from your package, the more value your school gets with our 3% credit program.
Q: What does the package look like?
A: Each package comes in a recyclable box. Boxes delivered to parents’ homes or nearby stores are labeled in the same way as all other Staples.ca orders. Orders shipped directly to schools will have the teacher’s and student’s names, so that they can easily find their way to the right student.
Q: How can I find my class?
A: While logged in, simply navigate to the Teacher landing page, where the classes you have recently accessed will appear at the top. If you can’t find your class, hit the “See all classes” link and use the filters to find your class. Once you find your class, select “View and Manage.”
Q: How can I edit my class or the products I’ve selected?
A: To make any changes, first find your class while logged in. From there, you can change your class information or delivery options using the “edit” links, add list owners using the “add” link, or remove any unwanted products using the “Remove” button. You can change whether a product is Required, Suggested or Optional, and how many you’d recommend each student to have.
Q: How do I give access or reassign my class to another teacher?
A: After you find your class, you can add another teacher by selecting the “add” link under “Class Owners.” You can also remove anyone as owner by selecting the “X” icon next to their name.
Q: How can I duplicate, share or delete my class?
A: At present there is no way to duplicate, share or delete your class. Please contact us or reach out to your local Staples store manager. if you need further assistance.
Q: Can I use the School Tools program to buy school supplies in bulk for my school?
A: Please contact us or reach out to your local Staples store manager if you wish to purchase supplies in bulk for your school.
