Canada, our stores are open to serve you!
At Staples, we are committed to acting with the best interest of our associates and customers in mind. We continue to take action and adapt the way we operate every day, for the safety of our associates and customers.
Store Hours and Experience
Our stores are open and ready to serve you. We have implemented a ShopSafe Program to help keep our associates and customers safe.
- Physical Distancing: From floor markers to protective shields, physical distancing is promoted at all times to help keep everyone safe.
- Personal Protective Equipment: Staples associates are required to wear a mask or face covering at all of our stores in Canada. Customers are required to wear a mask or face covering where mandated by Public Health Order or City Bylaw. Where there is no such municipal ordinance, it’s strongly recommended that customers wear masks while at Staples.
- All-Day Disinfection: Our ShopSafe team practices a rigorous cleaning regiment, day and night.
- Clean Hands, Clear Mind: Sanitation stations are set up throughout our stores to help reinforce and promote a germ-free environment.
- Supporting Personal Health Assessments: Associates are conducting self-assessments before entering the store. Customers who have recently travelled outside the country or who are experiencing COVID-19 symptoms are asked to stay home for everyone’s safety.
- Postponing Community Events: In-store community events have been placed on temporary hold.
- More Ways to Shop, In-Store and Online: Contactless Curbside Pickup is now available at most Staples locations and buy your order online and pick up in store within two hours. Fast, free shipping is also available on ca and through our in-store kiosk.
To find your local Staples store and to confirm store hours, consult our Store Locator.
In-store Solutionshop and staplesprint.ca are still available to support customers with the services they need, with Contactless Curbside Pickup available on online print orders.
As a precautionary measure, in-home visits and installations have been suspended, however Tech Services remain available. If customers wish to visit our stores, we are ready and able to help, and if you require service from home, we can offer support by phone or can dial-in to your equipment remotely. To contact Tech Services Support, call 1-877-258-0369.
Staples Studio Co-Working Locations
Staples Studio Co-Working locations are open and ready to welcome members. To learn more about the health and safety precautions being taken at Studio locations and for hours of operation, visit studio.staples.ca.
We are accepting returns during this time. Take a look at our Return Policy for more information.
Looking for additional support? Visit our Help Centre help.staples.ca for more.