For assistance with the process of placing an order -- be it for delivery orders or store curbside order -- please see the steps below. If you need an agent to assist you with the process, scroll to the bottom of this page.
- Find the item you wish to add to your cart.
- You can click the search bar at the top and enter any word to describe the item.
- You can search the item in our categories by clicking SHOP above the search bar
- Upon finding the item you wish to buy, click on the image of it to see more details to ensure it is the item you wish to purchase.
- After validating that this is an item you wish to buy, you can click ADD TO CART seen on the right.
- A pop up window should provide you the choice between continuing shopping, or going to your cart to proceed with the transaction.
- When done adding all the items in your cart, you can click on the cart icon at the top right to proceed to the checkout.
- Ensure the proper items and quantity are in your cart. You can modify the quantity or click "remove item" if you no longer want it.
- Click CHECKOUT to proceed to your delivery address and payment.
- Choose the method of delivery:
- Delivery to Address
- Delivery to Store / Pickup In-Store (Pickup will only appear if the item is available in store)
- Click PROCEED TO PAYMENT to get to the next page.
- Choose your payment option
- Add a Purchase Order number if your company requires you to
- Add your billing address if it differs from the selected delivery address
- If you have a coupon, add it to the window seen to the right.
- Click PLACE ORDER to submit your order.
- A confirmation page should appear letting you know the order has been properly submitted.
- You should also receive a confirmation email within 15 minutes with the details of your order
BOPIS - Buy Online Pick-up In-Store
You should receive an email from the store when your order is ready to be picked up. It normally takes up to 2 hours (within hours of operations) to prepare your order. Please see your store's hours HERE.
The warehouse will receive your order and prepare it. Once the order is shipped out, you should receive an email along with the tracking.
If you want to talk to someone, you can speak to a customer service agent with our phone number 1 888-STAPLES (782-7537).
You can reach out to a chat customer service agent by clicking Help at the bottom right. If you are already in that window, click the left arrow at the top and click Get in touch.