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Eco Fees

  • Will the eco-fee be reimbursed after returning an item?
  • Why am I being charged an eco-fee?

Sales Tax

  • How do I set up tax-exemption?
  • I'm an Indigenous Peoples Status tax-exempt customer. Will there be tax on my bill?
  • How do I obtain a Staples tax-exempt customer number?
  • How is sales tax calculated?

Payment Options

  • Can I get a discount if I order large quantities of an item?
  • I used a coupon on my order. Why was it applied to multiple items?
  • How many coupons can I use at one time?
  • How do I redeem a coupon on Staples.ca?
  • What methods of payment does Staples.ca accept?
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