Payment Information

Eco Fees

• If the item purchased is returned, will the eco-fee be reimbursed?
• Why am I being charged an eco-fee?

Sales Tax

• How do I set up tax exemption?
• I'm an Indigenous Peoples Status tax-exempt customer. Will there be tax on my bill?
• How do I obtain a Staples tax-exempt customer number?
• How is sales tax calculated?

Payment Options

• Can I get a discount if I order large quantities of an item?
• I used a coupon on my order. Why was it applied to multiple items?
• How many coupons can I use at one time?
• How do I redeem a coupon on Staples.ca?
• How do I use my P.O.s for ordering?
• What methods of payment does Staples.ca accept?