Shipping & Delivery

General Shipping Information

• I won't be available to accept my delivery can I choose to have my package left at my door?
• Can I have my order shipped to a PO Box?
• Do you ship to remote locations?
• What does it mean when I'm told my order is processing, shipped, item(s) not available, cancelled or is shipping from store?

Where is my stuff?

• Why are some items missing from my order ?
• Product Availability
• Why was my order/item cancelled?
• What should I do if my missing item shows as delivered?

Tracking Information

• How can I track my package?
• What do I do if I forget my UPS tracking number?

Shipping & Delivery Policy

• Can I arrange for my delivery at a specific time?
• When will my order be delivered?
• Driver Release Agreement
• Delivery
• Can I place an order on Staples.ca for delivery outside Canada?
• Can I just pay the driver for my order?

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Furniture Delivery

• When will my furniture order be delivered?
• I'm buying furniture. Can Staples assemble it for me?