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  1. Help Centre
  2. Shipping & Delivery

Shipping & Delivery

General Shipping Information

  • I won't be available to accept my delivery can I choose to have my package left at my door?
  • Can I have my order shipped to a PO Box?
  • Do you ship to remote locations?
  • What does it mean when I'm told my order is processing, shipped, item(s) not available, cancelled or is shipping from store?

Where is my stuff?

  • Why are some items missing from my order ?
  • Product Availability
  • Why was my order/item cancelled?
  • What should I do if my missing item shows as delivered?

Tracking Information

  • How can I track my package?
  • What do I do if I forget my UPS tracking number?

Shipping & Delivery Policy

  • Can I arrange for my delivery at a specific time?
  • When will my order be delivered?
  • Driver Release Agreement
  • Delivery
  • Can I place an order on Staples.ca for delivery outside Canada?
  • Can I just pay the driver for my order?
See all 14 articles

Furniture Delivery

  • When will my furniture order be delivered?
  • I'm buying furniture. Can Staples assemble it for me?
  • Policies and Legal
  • Privacy Policy
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© 2020. Staples Canada ULC, All Rights Reserved. This Website is intended only for use by Canadian residents. See our Delivery Policy for full details.
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