FAQ

• How do I return or exchange something I've ordered online?
• What are your return & refund policies?
• Can Staples help me ship a package?
• Why can't I track my Print & Marketing order on Staples.ca?
• I need printing services. Can Staples help?
• Why can't I set up an EasyTech tech services appointment on Staples.ca?
• Can someone assist me in setting up or fixing my computer?
• Does Staples offer any recycling services for used ink or toner cartridges or other products?
• Can I purchase an extended service plan for my business machine or computer?
• Can I purchase a service plan for the products I buy?
• I'm a business customer and need a more customized shopping experience. Can Staples help?
• Are Staples products available outside Canada?
• How do I submit reviews for products I've purchased on Staples.ca?
• How environmentally friendly are the products Staples sells?
• Why should I buy Staples® brand products instead of other brand-name products?
• Do you sell other products not listed on Staples.ca?
• Where can I find product information not listed on Staples.ca?
• What is the Staples Product Concierge?
• Where can I find information about the products Staples sells?