Delivery

We offer next-business-day delivery when you order by 5:00 pm, Monday through Friday. Orders placed after 5:00 pm on Friday, or on Saturday or Sunday, will be delivered the following Tuesday.

A contact person must be available to accept the delivery between the hours of 9:00 am and 5:00 pm. This contact person must be available to sign and confirm the items they have ordered as part of the delivery.

We do not deliver to P.O. Boxes.

Delivery is free on orders over $35 excluding GST and PST, coupons or price matches, within local trade areas. The order is shipped pending credit approval and product availability. Orders under $35 are charged a $4.99 delivery fee.

Orders placed outside of the local trading areas may take 3 to 5 business days and will have a separate delivery charge based on the weight and delivery distance of the order.

Special order items may take a little longer for delivery but are generally delivered within 2 to 10 days.

Furniture orders from the online catalogue are available for next-business-day delivery, Monday through Friday. Furniture orders may not be available for delivery if you are outside of the local trading area.

In the event of a holiday, deliveries may be delayed. We observe many federal and provincial holidays across Canada. If you are in an area that is observing a holiday and are unsure of your delivery date, please contact us.

You may contact us by email at any time or call us at 877-360-8500 from 9:00 am to 10:00 pm ET Monday through Friday, and Saturday 9:00 am to 5:30 pm. A customer service representative will be happy to assist you.

If you have additional questions about shipping and delivery, click here.