How do I return an item?

Self-Serve

You may use our brand new self-serve option by doing the following steps:

1.  Log into your account by clicking HERE.
2.  Click on My Account at the top right.
3.  Click on Orders on the left.
4.  Find your order and click Return.

Email

You may submit a return request to our customer service team by clicking HERE.

Chat

Contact our Customer Service team via live chat by clicking on the "Help" icon at the bottom right.

Retail

You may choose to return the order to your local Staples store. To find your closest retail location, click HERE.

* Store purchases and items containing memory can only be returned in store.