There is an important product safety recall involving certain Bose S1 Pro and S1 Pro+ System Battery Packs sold through Staples Canada. This recall is being conducted in cooperation with Health Canada and Bose Corporation.
Reason for the Recall
The continued operation of the affected battery packs as they age exposes the lithium-ion cells to potentially damaging operating conditions, posing potential fire and burn hazards. As of October 5, 2026, the company has received no reports of incident or injury in Canada. The company has received 7 reports of incidents globally and no report of injuries.
Affected Product Details
The recall affects certain models of:
- Staples SKU # 3085383 – Bose S1 Pro+ Wireless PA System with Bluetooth
(Staples Item #: BSE8695831110)
Consumers can determine if they have an affected battery pack by checking if the battery pack serial numbers begin with any of the following six-digit sequences: 083723, 078352, 084105, 078591, 078592, 084106, 086409.
What You Should Do
If you believe your product is impacted:
- Immediately remove and stop using the recalled battery packs
- Contact Bose Corporation to arrange for a replacement battery pack either by telephone at 1-800-869-2114 or visit the Bose company website.
Additional information provided by the Government of Canada found HERE.