SAFETY RECALL NOTICE
Fitbit Ionic Smartwatch
|Ionic FB503CPBU||Slate Blue/Burnt Orange|
|Ionic FB503GYBK||Charcoal/Smoke Gray|
|Ionic FB503WTGY||Blue Gray/Silver Gray|
|Ionic FB503WTNV||Adidas edition, Ink Blue & Ice Gray/Silver Gray|
Hazard: The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.
Recalled Product: This recall only involves Fitbit Ionic devices. The recall does not affect any other Fitbit smartwatches or trackers.
Remedy: Customer safety is always Fitbit’s top priority. Ionic customers should stop using their smartwatch and contact Fitbit using the information below for instructions on how to obtain a refund. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.
Consumer Contact: Visit help.fitbit.com/ionic or call Fitbit toll-free at 888-925-1764, available 24 hours a day, 7 days a week.
This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission.